Application statuses
A site can be in one of four states: Deploying (being built), Live (running), Paused (visitors cannot reach it, but its data is kept) and Error (deployment failed). Next to these the card shows if you cancelled renewal (Not renewing) or if something needs your attention.
The four states
- Deploying – the site is being built; usually a few minutes.
- Live – the site is running and visitors can reach it.
- Paused – visitors cannot reach it, but its content is kept. A site is paused when:
- for a credit-billed site, the renewal fee was not paid by the end of the grace period,
- you cancelled renewal and the paid period ended,
- the trial ended,
- for a card subscription, the subscription ended or the fee was not paid.
- Error – deployment failed; Retry restarts it.
A paused site can be restored within 30 days of the pause; after that the site and its data are deleted permanently. How depends on how it is paid: Reactivate for a credit-billed site, Go live after a trial, Subscribe for an ended subscription.
Badges on the card
- Not renewing – you cancelled renewal; the site runs until the end of the paid period.
- Renewal failed – top up credits and Card payment failed – update your card – the fee was not paid.
- DNS setup required, Issuing SSL certificate, DNS issue – where connecting your own domain stands; the first and the last need action from you.
The card's main button always offers the next step for that state.