Help center › Procurement

From request for quotation to purchase order

Requests for quotation and supplier quotes live on the opportunity's page under CRM → Opportunities. After comparing the quotes you award the winner, then place an order with that supplier using New PO on Logistics → Purchase Orders.

The process starts on an opportunity's page:

  1. In the Requirements block, list what you need. You can only request quotes after this.
  2. In the RFQs (Requests for Quotation) block, click New RFQ to send the request to suppliers. Suppliers reply through a link without logging in, and you can exchange messages with them.
  3. If a quote reached you another way (phone, email), record it on a requirement with Add direct quote.
  4. The Compare Quotes window shows prices, delivery times and validity side by side. Use Award to pick the winner.
  5. Then open Logistics → Purchase Orders, click New PO, pick the winning supplier and add the line items.

An awarded quote can no longer be deleted, and an older, superseded quote version cannot be edited.

RFQs need access to the CRM & Sales module; placing the order needs manage permission for Procurement.