Digital Signature Settings

On Team Settings, Advanced tab, in the Digital Signature section you choose which level of digital signature the system puts on PDFs: Basic (self-signed), Demona Verified or Qualified (own cert). You can also upload the team logo here. Each digital signature costs credits; the price depends on the level.

Signature levels

• Basic (self-signed) – the system creates a certificate for your team automatically. A QR code on the PDF leads to a public verification page. Adobe Acrobat shows a yellow bar because the certificate is not from a known issuer.
• Demona Verified – an EU-compatible certificate; Acrobat shows a green check mark for a valid signature.
• Qualified (own cert) – you upload your own certificate (.pfx or .p12 file, with its password). With a qualified certificate the signature can be legally binding under eIDAS. At this level you can also set your own timestamp authority (TSA); leave it empty to use the system default.

When does it cost credits?

When signing a PDF (on the Sign PDF page, or when signing an email attachment), you ask for a digital signature by switching on Digital signature. The system then deducts the credits for the chosen level; if there are not enough credits, the signature is not created. Placing only your handwritten signature on the PDF, without a digital signature, costs nothing.

Only a team admin can change these settings.