Help center › Surveys

The respondent portal and signing in by e-mailed link

Respondents sign in to the portal without a password, with a single-use link sent by e-mail. On My surveys they see the active surveys assigned to them, the material and their results. They can ask for a new link on the sign-in page; it is valid for 15 minutes.

Signing in. The button in the invitation and the reminder leads to a sign-in page where one click signs the respondent in. The link is single-use and, in invitations and reminders, valid for 7 days. If it has expired or was used, the respondent can ask for a new one on Sign in to your surveys by entering their e-mail; it is valid for 15 minutes. The page answers the same for a known and an unknown address, so it does not reveal who is on file. An address that is a respondent in several teams gets a separate link for each.

The portal. On My surveys the respondent sees the active surveys assigned to them, with the team's name and logo. Each shows its state (not started, in progress, submitted), the fill period and time limit, and a retake when one is due. Opening a survey lets them read the material, start or continue the attempt and – if allowed – practise.

Filling in. One question shows at a time; the answer is saved when moving on, going back and when time runs out, and can be changed until submitting. It cannot be submitted while required questions are unanswered (unless time runs out).

Result. After submitting the respondent sees the result: for an exam, whether each question was right or wrong, the score and the grade, and the survey's result text. The correct answers are not shown for a real attempt. If an answer awaits manual review, the result appears after grading and the respondent is e-mailed about it; they also see the reviewer's note.

Signing out. The session ends when the browser closes; the way back to the portal is the link.